Privacy Policy

At Places Nepal Pvt. Ltd. ("we," "our," or "us"), we care about your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website https://www.placesnepal.com and related services.

What Information We Collect

We collect the information you choose to share with us, including:

• Personal Details: Your name, phone number, email, and address.

• Payment Info: Credit or debit card numbers and security codes. (Note: Payments are processed by Himalayan Bank Limited, and their policy applies: https://himalayanbank.com)

Please make sure all the information you provide is accurate and up to date.

How We Use Your Information

We use your information to:

• Provide our services: Manage bookings, respond to your requests, and improve your experience.

• Stay in touch: Send you updates about your trips, bookings, or changes to our policies.

• Improve our website: Analyze data to make our services better.

• Customer support: Help you if you face any issues or have questions.

When We Share Your Information

We only share your information when needed:

• With your permission: If you allow us to share for a specific reason.

• For legal reasons: If required by law or to protect you or others.

• With our service providers: Like payment processors or booking platforms, who help us deliver our services and must keep your data safe.

• Business transfers: If we merge with or sell part of our company.

• Advertising: We may work with advertising companies that collect limited data through cookies.

Cookies & Tracking

We may use cookies (small data files) to remember your preferences and track how you use our site. You can turn off cookies in your browser settings if you prefer.

How Long We Keep Your Data

We only keep your personal information as long as needed to provide our services or as required by law.

Keeping Your Information Safe

We use secure systems to protect your information. Still, no internet method is 100% secure. We do our best, but we can’t guarantee absolute security.

Children’s Privacy

We do not knowingly collect information from anyone under the age of 18. If you believe a child has shared personal data with us, please contact us.

Your Rights

Depending on where you live, you may have the right to:

• See what information we have about you

• Correct any wrong information

• Ask us to delete your data

• Limit how we use your data

• Request a copy of your data

• Withdraw your consent at any time

You can email us to request any of the above, and we’ll respond within 30 days.

California Residents

If you live in California, you may request access to the personal data we hold about you or ask us to delete it, as outlined in the California Consumer Privacy Act (CCPA).

Updates to This Policy

We may update this Privacy Policy. When we do, we’ll post the new version on our website with the updated date.

Contact Us

If you have any questions or want to make a request, reach out to us:

Email: [email protected]

WhatsApp: +9779851239965

Address: Places Nepal, Medical Chowk, Kathmandu 44600, Nepal